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HomeHealthAdministration Assistant - Operations - Psychological Well being At Work Acquire US

Administration Assistant – Operations – Psychological Well being At Work Acquire US

We want to actively encourage functions from a various vary of candidates. All candidates will probably be thought of for employment with out consideration to race, color, faith, intercourse, sexual orientation, gender id, nationwide origin, marital standing or incapacity standing.

To submit your utility please see the ‘Tips on how to Apply’ part under.

Administration Assistant – Operations – 12 months Fastened Time period Contract

Tips on how to apply:

Please submit your CV and canopy letter here by the top of the day on Friday 5th Might 2023. Please additionally full the Equality Monitoring Kind here

If you’re profitable, you’ll be invited to finish a brief process previous to attending a competency based mostly interview by way of Groups.

We might encourage you to go to our web site, our LinkedIn web page and our socials for some useful info and to be taught extra about us.

About Psychological Well being at Work

Psychological Well being at Work is a Group Curiosity Firm (CIC) with a mission to enhance working lives by influencing attitudes and behaviours in direction of psychological well being throughout the office.

We’re a subsidiary of the Psychological Well being Basis. We ship centered and customised studying and growth options for organisations to assist them to normalise conversations round psychological well being inside workplaces. Within the final 12 months alone, we now have reached nearly 8,500 individuals inside 73 organisations, throughout a spread of industries.

We need to recruit an Operations Administration Assistant on a set time period foundation for 12 months, reporting into the Operations Supervisor. That is an thrilling alternative, in an increasing social enterprise, which may have a major influence on attitudes and behavior round psychological well being in organisations throughout all trade sectors.

The Function Obligations:

  • Implement shopper and inner classes, supporting facilitators/Associates with the graceful operating of classes.
  • Act as the primary level of contact and interface between purchasers, facilitators/Associates and the MHaW workforce
  • Schedule and handle programmes throughout the entire studying cycle throughout the related world time zones
  • Schedule and co coordinate all programme actions to make sure logistics and sources are in place
  • Keep and replace all related stakeholders, programs, spreadsheets and calendars
  • Guarantee any adjustments are up to date in a well timed method, and communications are managed fastidiously
  • Reply advert hoc queries regarding the programmes.
  • Produce well timed studies together with attendance and ballot outcomes in addition to a weekly operational report.
  • Consider present programs and course of flows to establish and implement streamlining and effectivity of actions
  • Present common help to the workforce as and when required
  • Proactively work with all purchasers to anticipate and handle points as they come up
  • Hold the shopper and workforce members updated by way of a wide range of communication channels
  • Work collaboratively and flexibly with all members of the Operational Staff
  • Attend related conferences which can embody each shopper and inner conferences
  • Conduct MS Groups/Zoom familiarisation classes with Facilitators/Associates to help session supply to make sure updated with any characteristic adjustments.
  • Handle and keep MS Groups folders to make sure accessibility of shopper supplies for shopper classes, to adjust to GDPR necessities, recordings and different recordsdata held as required.
  • Handle Affiliate invoicing and bills (obtain/chase invoices, reconcile, document and ship to Industrial Director).

Expertise and Abilities Required:

  • Capability to plan and handle personal time and work independently, with excellent organisational expertise.
  • IT literate and assured with Microsoft Workplace notably Groups, Excel, Adobe Professional and PowerPoint, in addition to the technical potential and confidence to discover ways to use the particular programs and apps we use in our work equivalent to Zoom, Vimeo and Slido.
  • Technical competence and confidence to analyse information units
  • Wonderful communication and relationship constructing expertise – to successfully interact and deepen shopper and workforce relationships, capable of shortly construct rapport and collaborate with purchasers and colleagues to make sure all deadlines are met
  • Earlier expertise in related administrative work.
  • Consciousness of the significance of shopper and participant confidentiality in addition to diplomacy
  • Wonderful collaboration and workforce working expertise to make sure that, as a workforce, we ship seamless programmes and first-class service
  • Proactive, versatile strategy to all actions, prepared to supply artistic options to issues
  • Versatile strategy to working hours on account of completely different time zones  – we’re super-flexible with how our individuals work, and sometimes want flexibility again in return!
  • Capability to journey to London often for a day and/or as required
  • Joyful to earn a living from home – lone working isn’t for everybody!

Very best

  • Occasion organisation expertise

Life at Psychological Well being at Work

This position is residence based mostly. Try to be based mostly inside commutable distance to London and prepared to journey to a central London workplace location as required.

  • Wage £29,500 (FTE Equal for 37.5hrs)
  • We will probably be pleased to think about candidates in search of part-time alternatives and/or versatile working preparations. Please be aware that for this position to achieve success, it’s for a minimal 25 hour week, labored over 5 days.
  • The position will probably be residence based mostly, however you’ll be required to journey to our London workplace and different places for workforce conferences and growth days as required
  • Workers have 25 days vacation (Professional-rated FTE), which they’re inspired to take, plus financial institution holidays and extra workplace closure throughout Christmas and New Yr – an additional 8 days paid depart.
  • Contributory pension scheme: Employer’s contributions 3% (worker contributions 5%), with Aviva
  • Worker Help Programme by means of Well being Assured for the worker and rapid household
  • On events you’ll be required to work exterior your regular hours, relying on the calls for of the shopper

Our Values and commitments

We Facilitate Change 

  • We drive influence across the psychological well being agenda in workplaces by means of conversations and communications at particular person, workforce and organisation ranges.
  • We’re a steady studying organisation, taking duty for our thought management round all features of office psychological well being

We Work as a Staff

  • We work in partnership, bringing flexibility, integrity and rigour for shopper satisfaction.
  • We worth variations throughout our workforce, recognising that we’re stronger collectively.

 We’re Decided

  • We help, encourage and empower our workforce to do their finest work.
  • We’re passionate in regards to the work we do however make a dedication to nurturing and defending our psychological well being and supporting our colleagues to do the identical.

What to anticipate subsequent:

Profitable candidates will probably be invited to the interview stage of the recruitment course of which can encompass two phases. The interview will probably be competency based mostly utilizing our values as a construction along with questions to know you, your expertise and your expertise higher. Additionally, you will be requested to finish different workout routines. We might additionally encourage candidates to return ready to ask us questions they’re interested by, as it will likely be very a lot a two-way dialog.


#Administration #Assistant #Operations #Psychological #Well being #Work

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